Liberalization and Privatization of the Postal Sector

This item is provided by the institution :

Repository :
IHU Repository
see the original item page
in the repository's web site and access all digital files if the item*

2011 (EN)
Liberalization and Privatization of the Postal Sector (EN)

Vekiaris, George (EN)
Lagou, Dimitra (EN)

Kondylis, Emmanouil (EN)
Katsikeas, Constantine (EN)
Kyrgidou, Dr. Lida (EN)
Prof Levis, Mario (EN)
School of Economics, Business Administration and Legal Studies, Executive MBA (EN)

Recent decades have seen a wave of liberalisation and privatization of public services in Europe (Hermann and Mahnkopf, 2010). The promotion of liberalisation and more indirectly also of privatisation of public services has been one of the core political projects of the European Union since the 1990s. It has been justified by the expectation that the creation of new markets would lead to greater efficiency and would contribute both to economic growth and social wealth. Since 2000, the advanced liberalisation policy of growing parts of public services has also become a core element of the Lisbon strategy, which aims “to make the European Union the most competitive and dynamic economic area in the world – an economic area which is able to link sustainable economic growth with more and better jobs and a stronger social cohesion” (Torsten & Schulten, 2008). However, there has been little evidence on the impact that these phenomena have on employment and productivity from a cross-country perspective. In addition, affordable high-quality public services are an important component of the European Social Model. The objectives of an open and competitive internal market and of developing high quality, accessible and affordable services of general interest have so far been regarded as compatible. This policy brief contains main observations on the impact of privatization and liberalization. Yet, research in the area remains scarce. To address the above mentioned issues in the literature, this dissertation focuses on the impact of liberalization and privatization on employment, productivity and the quality of public services by analyzing the new labour relations regime of the postal sector. For the purposes of the current study. in particular, the case of Hellenic Post – ELTA of the postal sector in Greece has been selected. The methodology employed is the qualitative approach (in depth interviews and case studies), which was considered as more appropriate and feasible, since it was our aim to seek deep insight into organizational members’ perspective and the IHU - EMBA 2009-2010 Dissertation “Liberalization and Privatization of the Postal Sector – The case of Hellenic Post - ELTA” Dimitra Lagou – George Vekiaris Page 4 experience they have had, associated with privatization and liberalization of the postal sector. Our results indicate that 1) the liberalisation and privatisation of public postal services have led to a fundamental transformation of the established labour-relations’ regimes in the public sector with farreaching consequences for employment and working conditions 2) liberalized sectors that have already achieved a high degree of market competition. 3) from an employee’s point of view, there is a strong belief that liberalization and privatization primarily threaten established standards and lead to a significant deterioration of pay levels and working conditions. As such, the current research provides several theoretical and managerial implications for academics and practitioners alike, while putting forward key messages and recommendations for policy makers. (EN)


Διεθνές Πανεπιστήμιο της Ελλάδος (EL)
International Hellenic University (EN)


School of Economics and Business Administration, Executive MBA programme (EN)

*Institutions are responsible for keeping their URLs functional (digital file, item page in repository site)