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Towards intelligent organisational information systems
This item is provided by the institution :
National Technical University of Athens
Repository :
Digital Library of National Technical University of Athens | Dspace@NTUA
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ΕΚΤ item type
Journal part
(EN)
Scientific article
(EN)
EKT year
1994
(EN)
EKT historical period
Title
Towards intelligent organisational information systems (EN)
Creator
Mentzas, G (EN)
Description
It has been argued in the literature that although specific types of computer-based information systems (CBIS) are powerful tools in certain parts of the decision-making processes in modern organisations, none of them provides integrated support. This lack becomes even more acute when one considers the operation of CBIS within an organisational setting where consistent assistance of a multitude of users in different departments is required, together with facilities for modelling such features as cooperation, conflict, negotiation, etc. On the other hand, there are indications that the incorporation of abilities such as perception, interpretation, reasoning, explanation, goal-setting, and learning in computer-aided support would greatly enhance the aforementioned decision-making processes. This paper reviews the evolution of CBIS, and attempts to synthesise current research towards the goal of competent and intelligent aiding of decision-making in organisational settings. The main argument of the paper is that decision-making functions in multi-participant organisations can be facilitated by the use of intelligent software entities with autonomous processing capabilities which possess coordination and negotiation facilities and are organised in distributed, hierarchical societies. This paper presents a conceptual definition of these entities, outlines their structural characteristics, and describes a framework for research towards their development. © 1994. (EN)
Type
journalArticle (EN)
Subject
decision-making (EN)
organisational environment (EN)
information systems (EN)
artificial intelligence (EN)
Provider
National Technical University of Athens
Repository / collection
Digital Library of National Technical University of Athens | Dspace@NTUA
Subcollections
Κεντρική Βιβλιοθήκη Ε.Μ.Π.
Ιδρυματικό Αποθετήριο
Δημοσιεύσεις μελών Δ.Ε.Π. σε περιοδικά
Journal
International Transactions in Operational Research (EN)
Issued
1994 (EN)
Identifier
http://hdl.handle.net/123456789/11387
187 (EN)
1 (EN)
2 (EN)
169 (EN)
09696016 (EN)
10.1111/1475-3995.d01-19 (EN)
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