Developing an information system for quality assurance in higher education using the balanced scorecard technique

 
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Technological Educational Institute of Athens
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2011 (EN)
Developing an information system for quality assurance in higher education using the balanced scorecard technique (EN)

Σγουροπούλου, Κλειώ Ε. (EL)
Χάλαρης, Μανώλης (EL)
Χάλαρης, Ιωάννης (EL)
Τσολακίδης, Αναστάσιος (EL)

N/A (EN)

Higher education institutions need to have a clear mission and attainable objectives that can be interpreted and analysed by using terms of strategic planning. Our work is part of prototype system that supports academic evaluation and strategy management using the balanced scorecard methodology. This study aims to describe the design of a campus-wide management information system in the Technological Educational Institute of Athens which can be used to evaluate quality and institutional performance in higher education. (EN)

abstract
conferenceItem

Σύστημα Διαχείρισης Πληροφοριών (EN)
Διαχείριση Ποιότητας (EN)
Ισορροπημένη κάρτα βαθμολογίας (EN)
Higher Eduaction Institutes (EN)
Quality Management (EN)
Balanced Scorecard (EN)
Ιδρύματα ανώτατης εκπαίδευσης (EN)
Management Information System (EN)

ΤΕΙ Αθήνας (EL)
Technological Educational Institute of Athens (EN)

15th Panhellenic Conference on Informatics, PCI 2011 (EN)

English

2011

DOI: 10.1109/PCI.2011.43

IEEE (EN)



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