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Assessment E-service Quality of Travel Sites

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University of Thessaly   

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Assessment E-service Quality of Travel Sites (EN)
Krikoni, Eirini (EN)
Πανεπιστήμιο Θεσσαλίας - Βιβλιοθήκη και Κέντρο Πληροφόρησης (EL)
Santouridis, Ilias (EN)
masterThesis (EN)
2020-07-12T09:23:40Z
2012
The aim of this study is to verify the applicability of the e-service quality measurement through E-S-QUAL model and its factor structure in the framework of travel sites. In addition, it examines if hedonic factors (enjoyment and design), which we added (EN)
e-service quality (EN)
ΤΕΙ Θεσσαλίας. Τμήμα Διοίκησης Επιχειρήσεων. (EL)
Attribution-NonCommercial-NoDerivatives 4.0 International (EN)
http://creativecommons.org/licenses/by-nc-nd/4.0/
free (EN)
University of Thessaly
University of Thessaly Institutional Repositoty
Βιβλιοθήκη & Κέντρο Πληροφόρησης
Μεταπτυχιακές Διπλωματικές Εργασίες ΠΘ



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