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Customer satisfaction in the Greek hotel industry

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University of Thessaly   

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Customer satisfaction in the Greek hotel industry (EN)
Karipidou, Despina (EN)
Πανεπιστήμιο Θεσσαλίας - Βιβλιοθήκη και Κέντρο Πληροφόρησης (EL)
Δε διατίθεται (EL)
masterThesis (EN)
2020-07-12T09:23:40Z
2011
This study is about customers’ satisfaction and service quality in the hotel industry. The research was carried out at three 5 star hotels located in Alexandroupolis, a city of northeastern Greece. The research is based on quantitative approach, but it al (EN)
service quality (EN)
customer satisfaction (EN)
ΤΕΙ Θεσσαλίας. Τμήμα Διοίκησης Επιχειρήσεων. (EL)
Attribution-NonCommercial-NoDerivatives 4.0 International (EN)
http://creativecommons.org/licenses/by-nc-nd/4.0/
free (EN)
University of Thessaly
University of Thessaly Institutional Repositoty
Βιβλιοθήκη & Κέντρο Πληροφόρησης
Μεταπτυχιακές Διπλωματικές Εργασίες ΠΘ



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