A survey on factors affecting quality in legal services

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A survey on factors affecting quality in legal services (EN)

Grigoriou, Theodora (EN)

Πανεπιστήμιο Θεσσαλίας - Βιβλιοθήκη και Κέντρο Πληροφόρησης (EL)
Santouridis, Ilias (EN)

masterThesis (EN)

2013
2020-07-12T09:23:43Z


Legal services, as all other kinds of services, are a concept difficult to understand and evaluate. According to the literature, there are three basic components that result to high quality in services: Physical facilities, processes and procedures, Peopl (EN)


service quality (EN)
legal services (EN)

ΤΕΙ Θεσσαλίας. Τμήμα Διοίκησης Επιχειρήσεων. (EL)

Attribution-NonCommercial-NoDerivatives 4.0 International (EN)
http://creativecommons.org/licenses/by-nc-nd/4.0/
free (EN)




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