Guests’ perceptions of emotionally expressive and non-expressive service providers within the hospitality context

 
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Journal part (EN)
Scientific article (EN)
2019 (EN)
Guests’ perceptions of emotionally expressive and non-expressive service providers within the hospitality context
Avloniti, Anthi
Farmaki, Anna
Christou, Prokopis A.
Article
Cyprus
Domains of hospitality
Emotional expressions
Cyprus University of Technology
Ktisis
Cyprus University of Technology Repository
Άρθρα/Articles
English
2019-01
International Journal of Hospitality Management, 2019, vol. 76, pp. 152-162
0278-4319
10.1016/j.ijhm.2018.05.005
162
152
2018-07-17T05:00:10Z
© Elsevier



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