Moderating role of team identification on the relationship between service quality and repurchase intentions among spectators of professional sports

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Moderating role of team identification on the relationship between service quality and repurchase intentions among spectators of professional sports

Barlas, Achilleas
Theodorakis, Nikolaos
Koustelios, Atahnassios
Robinson, L.

Article / Άρθρο
info:eu-repo/semantics/article

2009
2013-08-22T11:28:03Z



Customer services quality, Sports, Repeat buying

English

Αριστοτέλειο Πανεπιστήμιο Θεσσαλονίκης, Σχολή Επιστημών Φυσικής Αγωγής και Αθλητισμού, Τμήμα Επιστήμης Φυσικής Αγωγής και Αθλητισμού (Σέρρες)


Managing Service Quality, vol.19 no.4 [2009] p.456-473

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